Booking Submitted

Thank you for choosing Phenix Health. A member of our team will call you (from an 07 number) within 10 minutes to confirm your appointment and provide further instructions. If you have any urgent questions please email info@phenixhealth.com.au or call on 1300 900 863.

Phone Call Telehealth: What's Next?

Did you choose phone call as your telehealth preference? See more information below on how to undertake your telehealth consultation.

1. Receive Phone Call

You will receive a phone call from Phenix Health to confirm your booking, and your preferred pharmacy.

2. Doctor calls you directly

At the time of your appointment you can expect your GP to call you from a "No Caller ID".

3. Medical certificates, referrals and prescriptions

Medical certificates and referrals will be emailed to you. Prescription SMS will be sent to your medication can now be collected from your nominated pharmacy.


Video Call Telehealth: What's Next?

Did you choose video as your telehealth preference? See more information below on how to undertake your telehealth consultation.

1. Receive Phone Call

You will receive a phone call from Phenix Health to confirm your booking, and your preferred pharmacy.

2. Video link sent via SMS

Once the appointment is approved by your GP. You will be sent a link via SMS a copy of this will also go to your email.

3. Join Video Call

At the time of your appointment simply click on the link sent to you, the video consult will begin once your GP joins the call.

4. Medical Certificates, Referrals

Medical certificates and referrals will be emailed to you. Prescription SMS will be sent to your medication can now be collected from your nominated pharmacy.

PhenixHealth Booking Form

For active bookings, please complete Message Us form on the Contact section of our website or call 1300 900 863.

PhenixHealth is a mixed billing practice as such requires up-front out of pocket payment of $35 on all bookings for patients with a valid Medicare Card which will be billed based on a time based MBS item rate.

Patients with no Medicare Card are welcome. The fee for a private consultation is $48 payable at the time of the booking.
Who is this appointment for?*
Are you:*
How would you prefer to receive your Telehealth consultation through?*
Do you have a Medicare card?*
Permission to bill Medicare?
Would you like your prescription delivered?*