The Role of Artificial Intelligence in Online Doctor Consultations

March 9, 2023by Phenix Health

Artificial Intelligence (AI) is changing the way doctors diagnose, make predictions about a patient’s future health and recommend treatment. AI can help doctors perform more accurate diagnosis, provide better patient outcomes and reduce hospital readmissions by using machine learning algorithms to analyse patient data.

A number of companies are developing AI-powered telehealth solutions. They aim to improve the quality of care, decrease costs, and improve the patient experience by allowing doctors to make real-time, data-driven rich choices for their patients.

Artificial Intelligence

1. It helps the patient to get a better understanding of their condition

One of the biggest benefits of using AI is that it helps the patient to get a better understanding of their condition. For example, when you’re having a chat with an AI-powered chatbot, the system will ask you a series of questions and help you to diagnose your symptoms.

Another benefit of using AI in healthcare is that it can democratise medical knowledge and expertise. By giving general practitioners, technicians, and patients access to thousands of diagnostic resources, it can greatly increase the accuracy of their diagnosis.

However, there are some risks and challenges that come along with the implementation of AI systems in health care. For example, if an AI-based system recommends the wrong drug for a patient or doesn’t notice a tumor on a radiological scan, patients could be injured.

2. It helps the doctor to get to know the patient better

Getting to know patients better is one of the major benefits of seeing a doctor. It increases trust and reduces misunderstandings.

AI technology could help a doctor to do this by providing the right information at the right time. It can also improve the accuracy of diagnoses, as it is able to identify minute anomalies that would be hard for even the most experienced doctor to see.

In addition, it can be used to collect medical information from the patient before they visit a doctor. In this way, they can avoid wasting valuable time during the consultation.

3. It helps the doctor to get to know the patient’s lifestyle

Artificial intelligence has the potential to improve the patient-doctor relationship. It can enhance efficiency by providing treatment individualised to each person, while also improving the patient experience.

AI algorithms rely on data from electronic health records, including demographic and health history, vital signs, lab results and other factors. They analyse the information and help doctors identify patients who are at risk for certain conditions or diseases, like diabetes.

For example, Sinai Hospital in Baltimore uses an algorithm to identify patients who are at risk for sepsis, a deadly disease that often leads to death. Doctors then assess the patient and start antibiotics if necessary.

4. It helps the doctor to get to know the patient’s medical history

AI tools use information, often from electronic health records, to assess whether a patient might have a certain illness or health problem. The technology improves as doctors provide feedback and the algorithms get more familiar with patients’ medical history, vital signs and lab results.

For example, Sinai Hospital in Baltimore uses an algorithm to identify patients who are most at risk for sepsis, a rapid response to an infection that can be deadly. Doctors start antibiotic treatment based on the algorithm’s assessment and it adjusts over time as doctors provide feedback.

The tool also helps Mayo Clinic’s cardiology department detect new cases of heart failure or irregular heart rhythms, such as atrial fibrillation, potentially years before those conditions were diagnosed. And it lets primary-care doctors identify patients with diabetic retinopathy right in their office without having to send them to an ophthalmologist first.

5. It helps the doctor to get to know the patient’s goals

One of the most important benefits of AI is that it can help doctors to get to know their patients better. By implementing this technology, doctors can get to know their patients’ goals and preferences. This can help them to provide better treatment and care plans that are more likely to be effective. This also helps them to ensure that the patient is able to adhere to their treatment plan and make informed decisions about their health.

However, there are some risks involved when using this technology. For example, if a doctor uses AI to give a wrong diagnosis, then the patient could be put at risk. There are also many ethical questions that can be raised when using this technology. This is why it is essential for healthcare organizations to be careful when using artificial intelligence for their services.