Services Available
At Phenix Health, we pride ourselves on offering a comprehensive telehealth service. These are the types of services available for your appointment:
How it works
Step 1 – Book Your Consultation: Click on the link below to secure your spot. We’re available 24/7 so you can pick a time that works for you! And remember to ensure you choose the right category based on whether you’re a new or returning patient.
Step 2 – Virtual Meeting: Have your telehealth consultation with one of our expert GPs or Nurse Practitioners.
Step 3: Rebates & Payment: For eligible Medicare card holders, enjoy significant rebates on your consultation. Payments are upfront but the rebates make the service exceptionally affordable.
Step 4: Comprehensive Care: Our practitioners can provide prescriptions, medical certificates, radiology, and pathology requests, all during your telehealth consultation.
Ready to book?
Click Here to Schedule Your $19 Telehealth Consult
For any queries or to manage existing bookings, please email: bookings@phenixhealth.com.au.
Please Note: The $19 special rate applies to Medicare card holders due to the rebate provided. Our General Practitioners operate on private billing, while rebates are available for consultations with Nurse Practitioners.
We care for the whole person, complexity of each person’s life.
You can count on us to keep you and your loved ones safe and healthy.
A community in which all use a team approach to providing health care.
A telehealth consultation is a virtual medical appointment where you connect with a healthcare professional through video or voice call, allowing you to receive medical services without a physical visit.
The $19 fee is available to eligible Medicare card holders. If you don’t hold a Medicare card, there are other pricing options available, as detailed above.
We offer telehealth consultations 24/7. Typically, you can get an appointment on the same day, but this might vary based on demand.
During your telehealth consultation, you can get prescriptions, referrals to specialists, medical certificates, radiology and pathology requests, health advice, and more.
Consultation durations can vary, but generally, they last about 15-20 minutes. It can be shorter or longer based on your needs and the practitioner’s assessment.
Absolutely! At Phenix Health, we prioritise patient confidentiality. All consultations are conducted through secure platforms compliant with privacy regulations.
Yes, you can choose to have a consultation with either a GP or a Nurse Practitioner. Both are qualified to provide you with prescriptions, referrals, and other services.
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Phenix Health delivers online health services 24/7 provided by Australian doctors and healthcare professionals.