What Are Online Dr Services?

Online dr services are convenient, private and allow you to skip waiting in the clinic. You can see Australian-registered doctors via video call or phone for a consultation on anything from a health check to a prescription, medical certificate, specialist referral letter, action plan and more. The service is fully accredited and can be accessed from your desktop computer, smartphone or tablet. All the doctors are AHPRA registered GPs and fellows of the RACGP. You can connect with doctors from across Australia who are on standby 24/7.

You can get a prescription from an online doctor in Australia and have the escript sent to your chosen pharmacy. The prescriptions are sent using the nationally-recognised e-prescription system ERX script Exchange and arrives in your SMS as an escript or QR token. Your pharmacist can then scan the escript and order your medication. The doctor will also provide you with advice and recommendations.

Many GPs, health clinics and specialist doctors are now offering their services online. This allows people who live in rural areas to access a doctor without travelling long distances. They can also self-isolate and seek advice for COVID-19 symptoms like a sore throat, fever, headache or fatigue. Doctors can prescribe antibiotics and other medications for these symptoms.

Some telehealth services such as Phenix Health are funded by Medicare, while others work on a user-pays basis or are covered by some private health funds. Phenix offers consultations with a GP or Allied Health Professional and costs around $55 per appointment.