Can I Have My Script Renewed Through Telehealth?

Script renewal: A prescription renewal is a process where your doctor or pharmacist will refill your medication prescription before the current supply runs out. It is important that you take your prescriptions on time (medication adherence) to maintain good health. Depending on the type of medication and your state you may need to go see your doctor before getting another refill. Some doctors only allow a certain number of refills and will require you to make an appointment for them to review how the medication is working and if the dosage should be adjusted.

Can I have my script renewed through telehealth?

Yes, it is possible to get a prescription renewal through telehealth, but you will need to make sure that you have enough refills left on the original medication before contacting your prescriber. A simple way to check your remaining refills is by looking at the prescription bottle or box – there will be a portion that says ‘refills’ with a number and date on it.

If you have run out of refills or do not have the original prescription you can still book a telehealth virtual appointment with an online doctor to get the medication prescription refilled. Unlike many family doctors who have standard 9-5 Monday-Friday office hours, online doctors are available 24/7 and can authorize a prescription to be sent directly to your pharmacy.

Typically, for controlled substances (such as prescription opioids), doctors will only authorize a certain number of refills on an initial prescription and require that patients come into the office to have them renewed. However, due to the COVID-19 pandemic and the resulting increased demand for certain medications, some doctors will allow their patients to have their initial prescriptions of Schedule 8 controlled drugs filled via telehealth without an in-person visit with the prescribing doctor. Call and book a consultation with Phenix Health.