Phone Appointment With Doctor: As our healthcare system adapts following the start of the COVID-19 pandemic, appointments are increasingly being made by telephone or online video. It might be a phone call, or it might involve you following a specialised link to an online video appointment with the doctor at their medical practice. Either way, a little preparation will help you get the most out of your telehealth appointment.
It is a good idea to write down the symptoms you are experiencing before your appointment. You can also prepare a list of the medications you are taking, including any supplements. Having an outline of the main points you want to cover will help prevent forgetting something or feeling embarrassed about asking questions during the consultation. You can also bring a friend or family member to the appointment, or ask for printed information. It is important to choose a private location, free from background noise, with a reliable wi-fi connection. It’s also a good idea to try the link to join a telehealth appointment well in advance of your scheduled appointment time, to make sure it works and familiarise yourself with the process.
If you have a Medicare card, it is worth finding out if your GP will bulk bill you for your telehealth appointment. You might like to use Phenix Health online patient portal or mobile app to send any scanned forms or test results before your appointment.